FAQ

Last Updated: 22/11/2024

1. What is MistyDaddy and what do you offer?
MistyDaddy is your destination for premium fragrance products. We offer a wide range of high-quality perfumes, colognes, and scent-related items. Our products are carefully selected to provide an elevated experience for fragrance lovers.

2. Where do you currently ship to?
We currently offer shipping to the United States, Australia, Canada, and Europe (including the UK).

3. How can I contact MistyDaddy's customer support?
You can reach out to our 24/7 customer support team via email at mistydaddysupp@gmail.com

4. What payment methods do you accept?
We accept various payment methods, including major credit and debit cards, Apple Pay, and Google Pay. All details are provided at checkout.

5. How fast is your shipping process?
Order processing usually takes 1-2 business days. Once processed, you’ll receive tracking information to monitor the progress of your order.

6. Do you offer any discounts or promotions?
Yes, we regularly offer special discounts and promotions. Make sure to subscribe to our newsletter or check our website for the latest deals.

7. Can I return or exchange a product if I'm not satisfied?
We want you to be completely satisfied with your purchase. If you're not happy with your product, please check our return policy for details on how to initiate a return or exchange.

8. Are my personal details and payment information secure with MistyDaddy?
We use advanced encryption and security protocols to protect your personal and payment information, so you can shop safely.

9. How can I stay updated on new product releases?
To stay updated on new releases, sign up for our newsletter and follow us on our social media accounts for the latest news and promotions.

10. When will international shipping be available?
We’re excited to offer international shipping to several regions and are working on expanding our shipping services. Stay tuned for future updates!